How to grant login access to Record Validation Support
We probably asked you to grant us login access to investigate your support case. In this article, we will show you how you can grant external access to the Plauti Support Team in Salesforce Classic and Salesforce Lightning.
How to grant access to Record Validation Support in Salesforce Classic
Step 1 Grant login access in Salesforce Classic
Click on your 'User Name', at the top right of the Salesforce page. In the dropdown menu select 'My Settings'. Example picture below:
Click on 'Personal' and under there select 'Grant Account Login Access'. Example image below:
Make sure to Grant Access To Plauti B.V. Support for at least a few days, so we have sufficient time to investigate your case. Example image below: